Create a WhatsApp customer support bot with OpenAI, calendar & email integration
This sophisticated automation transforms WhatsApp into a 24/7 intelligent help desk by bridging OpenAI with your essential business tools. It enables an AI agent to autonomously manage Google Calendar bookings, query technical documentation via Supabase, and dispatch professional email follow-ups. Streamline your customer journey by providing instant, multi-channel support directly through a single chat interface.
Run this with your team's AIWhat This Recipe Does
The WhatsApp Text Agent transforms your standard messaging app into a sophisticated business assistant powered by AI. By connecting WhatsApp to your essential business tools like Google Calendar and Gmail, this automation allows you to manage appointments and communications without leaving the chat interface. Instead of manually checking your availability or drafting emails, you can simply text your agent to schedule meetings, check your daily agenda, or send professional follow-ups via Gmail. This automation eliminates the friction of switching between multiple apps, allowing business owners and busy professionals to stay productive while on the move. It acts as a bridge between your mobile communication and your core office software, ensuring that important tasks are handled instantly through natural language commands. By centralizing these operations within WhatsApp, you reduce administrative overhead and improve response times for clients and team members alike.
What your team gets
Forms and dashboards, so it is not a script only one person understands
Runs on your schedule in the cloud, so it does not stop when a laptop closes
Endpoints, so the rest of your stack can trigger the same work
Google Calendar, BigMailer, Sendgrid connected for the team, not per person
How It Works
- 1
Open the recipe and connect your accounts
Connect Google Calendar and BigMailer once, in your team cloud, and nobody has to do it again on their own machine
- 2
Tell your own agent what is different about your process
Claude, ChatGPT, Cursor, whichever your team already uses. It adapts the recipe to how you actually work
- 3
Run it, then leave it running
It lives in your team cloud, so it keeps going after you close the laptop and every teammate's AI can use it
Who Uses This
- Real estate agents can schedule property viewings and send follow-up emails to clients directly from their mobile device while in the field.
- Consultants can manage their daily schedule and check calendar availability through WhatsApp between client sessions.
- Small business owners can delegate administrative tasks like drafting emails and organizing meetings to the AI agent to save time on manual data entry.
Frequently Asked Questions
Do I need a specific WhatsApp account to use this agent?
The automation uses the Twilio API for WhatsApp, which requires a standard Twilio account and a verified WhatsApp Business profile to send and receive messages.
Can I customize which Google Calendar or Gmail account the agent accesses?
Yes, you can connect any Google account to the workflow, allowing the agent to manage specific calendars and send emails from your preferred professional address.
How does the agent understand my requests?
The workflow uses advanced AI processing to interpret natural language commands, meaning you can talk to it just as you would a human assistant to book meetings or find information.
What happens if I have a scheduling conflict?
The agent checks your existing Google Calendar events before confirming any new appointments, ensuring you never double-book your time.
Coming from n8n?
This recipe uses nodes like ExecuteWorkflowTrigger, Langchain.lmChatOpenAi, GoogleCalendarTool, Langchain.toolWorkflow and 9 more. On Runwork, you don't need to learn n8n's workflow syntax. Describe what you want to your own AI agent in plain English.
Based on n8n community workflow. View original
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Run this with the AI your team already uses
Your agent adapts it, your team cloud keeps it running, and everyone's AI can find it.
Open this recipe in Runwork