All Use Cases

Know who needs help

Your engineers are great at AI. The rest of the company isn't.

Each person is scored across 4 dimensions and gets a weekly nudge aimed at where they actually are. You spend your week on the people who need you.

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The Challenge

  • You run the same session for people at five different stages, and it lands for none of them
  • The rollout worked in two departments and nobody can say why the others stalled
  • People report that it is going fine, right up until they quietly stop
  • You are accountable for adoption and the only lever anybody has given you is another all-hands
  • Somebody in the company has already solved the exact problem the person in front of you is stuck on

The Runwork Solution

  • Each person is scored across 4 dimensions, so you can tell a setup problem from a building problem before you book anything
  • Weekly nudges reach each person about their own next step, so you stop being the only channel
  • A team that is fully set up and building nothing looks different from a team that never connected
  • You can pair the person who is stuck with somebody already doing that kind of work
  • What the team has already built is a list, so your answer is often that somebody has done this already

What your team gets

Monday morning, a short list

Not the whole company. The four people whose score stopped moving, which is a week of work rather than a programme.

Two problems that look the same

One team is connected and building nothing. Another never connected at all. In a status update those are the same sentence; here they are different problems with different answers.

The session you do not run

Each person gets a nudge about their own next step, so the people who are already ahead are not sat through beginner material to make the numbers look even.

A pairing instead of a course

Somebody is stuck on the kind of work a colleague does every week. You put them together, and it takes an afternoon rather than a booking.

The person who quietly stopped

They started well in June and have saved nothing since. You find that out in June, while there is still something you can do about it.

What you can see without being an admin

The dashboard and the reports need admin access. What is running across the workspace, and the skills list with who made each one, do not.

A Day in the Life

Monday, 9:00 AM. A list of four names. You open the dashboard and it is not the whole company, it is the people whose score stopped moving. That is this week's work, and it took a minute to find rather than a round of asking.

10:00 AM. Two teams, two different problems. Sales is connected and has built nothing. Legal never connected. Until now both of those arrived as "we're getting there" in a status update.

11:30 AM. A pairing, not a course. Somebody in finance is stuck on the thing an ops colleague does every week. You introduce them. That is the whole intervention.

2:00 PM. Somebody already built it. A department asks for something and you can see that another team made it in June. You send them the thing instead of scheduling the project.

4:00 PM. The nudges went out without you. Each person got a note about their own next step during the week. You did not write them, and nobody sat through training for a thing they already do daily.

Friday. You ran no sessions this week. What you did instead was find four people, pair two of them, and answer one department with something that already existed.

Frequently Asked Questions

What do I actually do on Monday morning?
You open the dashboard and look at who has stopped rather than at the average. Each person is scored across 4 dimensions, so a person who is set up but has never built anything is a different problem from one who never connected, and each needs a different thing from you. That is a short list and a week of work, not a programme.
I am not a workspace admin. What can I see?
It is worth checking before you plan around it. The team dashboard and the reports inside it are limited to workspace owners and admins. What is open to any member is the list of what is running across the workspace, and the skills list showing who made each one and how often the team has used it. If your role sits outside IT, ask for admin access early rather than discovering the limit in your first week.
How is this different from running training?
Training is the same content for everybody and it is aimed at the average person, who does not exist. This is aimed at where each person actually is: a nudge about their own next step, or a colleague already doing that kind of work. You still run sessions when a session is the right answer. You stop running them because it is the only tool you have.
Can people opt out of being counted?
Not individually. Telemetry is a workspace-level setting, decided once for the workspace rather than person by person, so if your workspace has it on it is on for the team. What is measured is progress and activity, not the content of anybody's conversations. Say that plainly when you roll it out; people find out either way and it goes better when they hear it from you.
What if a team is set up but building nothing?
That is the most common shape and it is good news, because it is the easiest to fix. Setup is the expensive part and it is done. What is missing is usually one example of somebody in that team using AI for that team's actual work, rather than a general demonstration of what AI can do.

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