Runwork for Agencies

Every project starts from scratch. It shouldn't.

Your team rebuilds the same intake, the same reporting, the same review loop for every client, because whatever worked last time lives in someone's chat history. On Runwork it accumulates, and every account team's AI starts from your best version.

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The Challenge

Every project starts from zero, with nothing carried over from past work.
Whatever worked on the last account lives in one person's chat history
Every account team teaches their AI the same client basics over again
A new hire takes months before their work looks like your work
The person who knows the shortcut is always on a different account

The Runwork Solution

Intake, reporting and review kept once, so every account team's AI starts from your best version
What your strongest strategist works out reaches the other teams' AI automatically
Client work keeps running on schedule across every account, not just the one someone has open
A new hire's AI knows your standards on day one, so their first draft looks like agency work
Each client stays isolated in its own workspace while your methods are shared across all of them

What your team gets

A house method every account inherits

Your intake questions, reporting structure and review loop, kept once and picked up by every account team's AI

Reporting that assembles itself

The monthly client report pulls its own numbers and lands on schedule, per account, without anyone rebuilding the deck

Client work with a home

The portals and dashboards your agents make get deployed at your own domain, where the account team and the client can both find them

Separation you don't have to manage

Every client gets its own workspace, data and users. Your methods cross between them. Client data never does.

New hires who start from your standards

Their AI has your formats, your tone and your do-nots from day one, so you review their first draft instead of rewriting it

A view of who is actually good at this

Scores per person across setup, usage, building and knowledge, so you know which account leads to pair and which need help

A Day in the Life

9:00 AM: Client kickoff. A new client wants a customer feedback portal, where their customers submit requests, vote on them, and see status. You don't scope four weeks. Your AI starts from the feedback portal another account team made last spring, which is sitting in your cloud instead of in someone's chat history. Twenty minutes later you're showing them a working version on the call.

10:30 AM: Change request. Your retail client wants inventory alerts next to sales metrics on their dashboard. You tell your agent what to add: low-stock items, reorder alerts. Live by lunch, and billable.

1:00 PM: Reuse, not rebuild. Another client needs the analytics widget your team made for someone else last month. You pull the shared component out of your registry, restyle it for their brand, ship it. Thirty minutes, not thirty hours.

3:00 PM: Eight accounts at once. Each one has its own workspace with separate data, users and settings, so switching context doesn't mix anything up. Client data never crosses. Improve something shared and every account gets the better version.

4:30 PM: White-label delivery. Your SaaS client's portal goes live at app.theirclient.com on a custom domain, with their branding throughout. Their customers see their brand, not yours. Certificates handle themselves. No infrastructure work for anyone on your side.

5:30 PM: A lead who wants proof. A prospect wants Slack leads scored and pushed into HubSpot. You pull a matching pattern from the recipe library during the call, your agent adapts it to their setup, and they watch it run before they hang up. The deal closes because you showed instead of told.

6:30 PM: The question you can finally answer. Your ops director asks which teams are actually working the new way. You open the team dashboard: who is using the shared skills, who is contributing new ones, who never finished setup. Two account leads are carrying most of the agency. Now you know who should be teaching the rest, instead of running another all-hands about AI.

Frequently Asked Questions

How does Runwork help agencies deliver projects faster?

Because the second project stops starting where the first one did. What your team works out (the intake, the reporting structure, the review loop, the components) gets kept in your cloud, and every account team's AI starts from it instead of from nothing. Change requests become live updates in minutes. Your people spend the day on the client, not on rebuilding the same thing for the fourth time.

Can I use the same components across multiple client projects?

Yes. The component registry holds them for every workspace. Your agent makes a chart widget or a form once, then any account team imports it and restyles it for their client. Updates to the source component can propagate to everyone using it.

How does client separation work in Runwork?

Each client gets their own workspace with completely isolated data, users, and configurations. No data crosses workspace boundaries. You can have admin access to all client workspaces while each client only sees their own. Switch between clients instantly without context bleed.

Does Runwork support white-labeling and custom domains?

Yes. Configure custom domains for each client so their applications appear at their own URLs (e.g., app.clientdomain.com). SSL certificates are provisioned and renewed automatically. Apply client branding throughout the interface. Their customers see their brand, not yours.

Can we start from something instead of a blank page?

Yes. The recipe library has 8,000+ patterns covering CRM connections, reporting and marketing work. Your agent adapts one to the client's actual setup, and it lands in that client's workspace running on schedule. The client gets something proven, you keep the margin, and the adapted version stays in your cloud for the next account that needs it.

Can we see which teams are actually working this way?

Yes, and for an agency this is the one that pays for itself. Each person gets a score from 0 to 100 across four dimensions: Setup, Usage, Building and Knowledge. You see which account leads are contributing skills the rest of the agency reuses, who never got past install, and which capabilities have gone stale since anyone used them. That tells you who should be teaching, and where a new hire is going to struggle, before the client notices.

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