Runwork
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Runwork for SaaS Teams

Ship admin panels, dashboards, and internal tools faster than ever

SaaS teams move fast, but internal tooling often lags behind. Runwork helps you build the admin panels, customer dashboards, and operational tools you need to scale. Without pulling engineers off your core product.

The Challenge

  • Engineers spending time on internal tools instead of product
  • Customer support lacking visibility into accounts
  • Manual onboarding and provisioning workflows
  • Difficulty tracking metrics across systems
  • Slow iteration on admin panel features

The Runwork Solution

  • Non-engineers can build and maintain internal tools
  • Real-time customer dashboards with full account visibility
  • Automated onboarding workflows with integrations
  • Centralized metrics from all your data sources
  • Rapid iteration with vibe-coding and instant preview

What You Can Build

Customer Admin Panel

Manage subscriptions, view usage metrics, and handle support escalations in one place.

Onboarding Workflow

Automated customer onboarding with task tracking, integration setup, and success milestones.

Billing Dashboard

Track MRR, churn, and revenue metrics with Stripe integration and forecasting.

Feature Flag Manager

Control feature rollouts, manage beta programs, and track adoption by customer segment.

Support Ops Dashboard

Aggregate support tickets, track resolution times, and identify common issues.

Usage Analytics Hub

Monitor product usage, identify power users, and track engagement trends.

Key Features for This Use Case

Apps Data APIs Integrations Workspaces Teams

A Day in the Life

8:00 AM — Customer escalation. A customer's account needs attention. You open your customer admin panel—subscription status, usage metrics, support history, all in one view. You see they hit their API limit yesterday. Upgrade them to the next tier right there; the Stripe integration handles the billing change.

10:00 AM — Onboarding check. Three new customers signed up this week. Your onboarding workflow shows their progress: one completed setup, one stuck on API integration, one hasn't started. The stuck customer gets an automatic nudge; you reach out personally to the one who hasn't started.

1:00 PM — Metrics review. Weekly metrics meeting. Your billing dashboard shows MRR up 8%, churn down 0.5%. The data layer pulls from Stripe, your product database, and support tools—no spreadsheet assembly. Share the dashboard link; everyone sees the same numbers.

3:00 PM — Feature rollout. The new export feature is ready. You open your feature flag manager, enable it for the beta cohort first—50 customers who opted in. Usage tracking shows adoption in real-time. If something breaks, you can roll back with one click.

4:30 PM — Support patterns. Your support ops dashboard flagged a spike in "integration not working" tickets. All from customers using the new Zapier trigger. You escalate to engineering with the pattern already identified—not "something's broken" but "Zapier trigger failing for accounts with X configuration."

Frequently Asked Questions

How does Runwork help SaaS teams build internal tools faster?
Describe what you need—admin panels, customer dashboards, operational tools—and Runwork generates working applications. No engineering time required. Operations, customer success, and support teams can build and iterate on their own tools without filing tickets or waiting for sprints.
Can we connect Runwork to our existing SaaS infrastructure?
Yes. Runwork integrates with Stripe for billing, your product database for usage data, support tools like Intercom and Zendesk, and any system with an API. Build unified views that pull from all your data sources without custom integration work.
How does workspace isolation work for multi-tenant data?
Workspaces provide automatic data isolation between customers or teams. Each workspace has its own data, users, and permissions. Build once, deploy to multiple workspaces. Perfect for customer-facing dashboards where each customer sees only their data.
Can non-engineers maintain these tools after they're built?
Yes. The Work Assistant lets anyone update tools using natural language. Need to add a new field to the admin panel? Just describe it. Want to change how metrics are calculated? Explain what you want. No code changes, no developer involvement.

Related Use Cases

Product Teams SaaS Dashboards CTOs

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