Runwork
All Use Cases

SaaS Dashboards

Build powerful dashboards for your SaaS product

Your customers need visibility into their data, usage, and results. Runwork lets you build beautiful, functional dashboards that make your product stickier. Without diverting your core engineering team.

The Challenge

  • Dashboard features always deprioritized vs. core product
  • Customers want customization you can't afford to build
  • Real-time data visualization is complex to implement
  • Multi-tenant architecture adds complexity
  • Mobile responsiveness is an afterthought

The Runwork Solution

  • Build dashboards in days, ship to customers in weeks
  • Reusable components make customization economical
  • Real-time updates with built-in WebSocket support
  • Workspace isolation handles multi-tenancy automatically
  • Responsive by default. Works on any device.

What You Can Build

Customer Analytics Dashboard

Show customers their usage metrics, trends, and insights

Admin Control Panel

Let customers manage their account, team, and settings

Usage & Billing Dashboard

Transparent usage tracking with billing history and projections

Performance Monitoring

Real-time metrics, uptime status, and historical performance

Reporting Suite

Scheduled reports, custom date ranges, and export capabilities

Integration Status

Show customers their connected services and sync status

Key Features for This Use Case

A Day in the Life

8:00 AM — Customer login. Your customer logs into their analytics dashboard. Usage metrics, performance trends, and insights—all updating in real-time. They get the visibility they've been asking for, and you didn't pull engineers off the product to build it.

10:00 AM — Dashboard request. A customer wants to see their data sliced by region. With reusable components, you add a region filter to their dashboard in minutes. The same component can roll out to other customers who want it.

1:00 PM — Billing transparency. Customers check their usage and billing dashboard. They see exactly what they're being charged for, usage trends, and projections for next month. Fewer "why is my bill this much?" support tickets because the answer is self-service.

3:00 PM — Integration status. A customer's Salesforce sync failed overnight. They see it immediately in their integration status dashboard—no waiting for you to notice and reach out. They can retry the sync themselves or contact support with context already in hand.

5:00 PM — Mobile check. Your customers check their dashboards on phones between meetings. The responsive design works out of the box—no separate mobile development required. Same data, same features, any device.

Frequently Asked Questions

How do customer-facing dashboards handle multi-tenancy?
Workspaces provide automatic data isolation. Each customer sees only their data, even though you build the dashboard once. Customer A never sees Customer B's information. Add new customers by creating new workspaces—no code changes required.
Can we customize dashboards for different customer tiers?
Yes. Build component libraries and assemble different dashboard configurations for different tiers. Basic customers get core metrics; enterprise customers get advanced analytics. Same underlying system, different feature sets based on their plan.
How do real-time updates work?
Runwork includes built-in WebSocket support for real-time data. Metrics update as events happen—no page refresh required. Your customers see live data, which makes your product feel more responsive and valuable.
Can we embed dashboards in our existing product?
Yes. Use public APIs to pull data into your existing UI, or embed Runwork dashboards directly. White-label completely so customers see your branding. Integrate where it makes sense for your product architecture.

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