Runwork
All Features

AI Agents

Intelligent agents that work alongside your apps

Build conversational AI assistants and task agents that understand your data, connect to your integrations, and take action. No API keys. No infrastructure to manage. Just describe what you need.

Capabilities

Chat Agents

Build conversational AI assistants with persistent memory. Chatbots, data analysts, onboarding guides. Any chat-based experience.

Task Agents

Create automation agents that execute multi-step tasks. Data processing, report generation, workflow orchestration.

Integration Access

Agents automatically get tools for connected integrations. Query HubSpot, create GitHub issues, send Slack messages. All through chat.

Entity Access

Agents can read and write your workspace data. Ask questions about your data or let agents update records on your behalf.

Custom Tools

Define app-specific tools with Zod schemas. Calculate metrics, trigger workflows, call external APIs. Add any capability you need.

Memory Strategies

Choose how agents remember: session (resets each conversation), user (per-user persistence), or shared (global knowledge base).

Use Cases

Customer support chatbot Data analysis assistant Onboarding guide Internal Q&A bot Report generation agent Workflow orchestration

Why It Matters

How It Works

AI Agents in Runwork are intelligent assistants that combine the power of large language models with direct access to your business data and tools. Unlike traditional chatbots that can only answer questions, Runwork agents can actually take action—querying databases, updating records, triggering automations, and connecting to external services.

Creating an agent starts with a simple conversation. Tell the Work Assistant what you want your agent to do: "Create a customer support bot that can look up order status and process refunds." Runwork generates the agent code, complete with the necessary tools and memory configuration. You can then customize behavior, add guardrails, or expand capabilities through natural language.

Every agent automatically inherits access to your workspace. This means they can query your entities (customers, orders, products), call your connected integrations (Slack, HubSpot, Stripe), and trigger your workflows. There's no manual wiring—agents understand your data model and available actions out of the box.

Memory is handled automatically based on your chosen strategy. Session memory keeps context within a single conversation. User memory persists information across sessions for each individual user—perfect for remembering preferences or past interactions. Shared memory creates a global knowledge base that all users can contribute to and query from.

Agents run on Runwork's infrastructure with built-in streaming for real-time responses, automatic retry handling, and usage tracking. You never manage API keys, rate limits, or model deployments. Just describe what you need, and your agent is ready to help your team.

Frequently Asked Questions

What is an AI Agent in Runwork?
An AI Agent is an intelligent assistant that combines large language models with direct access to your business data and tools. Unlike simple chatbots, Runwork agents can take real actions—querying databases, updating records, triggering automations, and connecting to external services like Slack, HubSpot, or Stripe.
Do I need API keys or infrastructure to use AI Agents?
No. Runwork handles all LLM infrastructure, API keys, rate limiting, and model management. You simply describe what you want your agent to do, and Runwork generates and hosts it. There are no external accounts to set up or credentials to manage.
How do AI Agents access my data?
Agents automatically inherit access to your Runwork workspace. They can query your entities (customers, orders, products), call connected integrations, and trigger workflows. Access is controlled through the same permissions system that governs your apps and automations.
What types of agents can I build?
You can build chat agents for conversational experiences (customer support, data analysis, onboarding guides) and task agents for automated work (report generation, data processing, workflow orchestration). Both types can access your full workspace including data, integrations, and custom tools.
How does agent memory work?
Runwork offers three memory strategies: Session memory resets with each conversation, User memory persists across sessions for individual users (great for remembering preferences), and Shared memory creates a global knowledge base accessible to all users. Choose based on your use case.

Related Features

See How Teams Use AI Agents

Ready to try AI Agents?

Start vibe-coding with Runwork today.